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Inventor 2017 operates very slowly with a number of "AcWebBrowser.exe" processes running

Issue:

Users reported that Autodesk® Inventor 2017 operates very slowly and the overall performance is degraded. 

It was found that there was a number of "AcWebBrowser.exe" processes running in the background and the performance was back to normal after closing down the processes.

Causes:

  • available Hotfixes was not installed
  • Used in Inventor the function "Show my Home on startup"

Solution:

 
  • Status: This incident is currently being investigated for a possible cause and resolution.
  • Workaround: Turn off or disable My Home
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