The former or new Contract Manager can submit a web support case to update the Contract Manager listed on a maintenance plan and some subscription contracts. Note:The Contract Manager cannot be changed on auto-renew subscription contracts.
- Sign in to your Autodesk Account at accounts.autodesk.com.
- Select Management to view your Products & Services.
- Hover over Support on the menu at the top and select "View my support cases" from the menu options.
Note: This option only appears for subscription customers who purchased a support benefit.
- Select My Subscription from the Select a Case Type options.
- Select "I want to change the Contract Manager" from the Category options.
- Enter the requested information and click the Submit button.
An Autodesk support specialist will contact you confirm the change.